THE FACE Suites Hotel
Hva gjestene sier
Rooms are really spacious. Bed and bedding are super comfortable. Tremendous value
Emily
desember 2023
Welcoming After Midnight Check In: Upon check in, I was greeted with a warm smile from Night Duty Manager, Mr Amirul who had anticipated my arrival and as any other 5 star establishment, he was well prepared. He called me by my name and it felt welcoming, after a long flight from Singapore which was delayed, I felt well taken care of, as he had checked me in on a higher floor as requested days prior, and assigned me to a quiet unit above 30th-50th floor up (C-46). The concierge male staff had my luggages all well placed onto the trolley and we headed to the unit. He was friendly as every The Face Suites personnel and staffs. Picture Perfect: Upon entry into my suite, I was stunned in amazement, the interior and high level of hygiene and cleanliness that was put into focus by the hotel management, was superb. My unit was booked directly with The Face therefore it was exactly as pictured. Flawless cleaning and furniture arrangements, no markings or damages found compared to units booked with a third party as reviewed by other guests. At first I was skeptical but I can confirm to future guests, if you look forward to kind, warm, engaging hospitality by The Face mgmt, if you do value quality and great service, high level of cleanliness, consider booking with the hotel directly like I did. You may have to pay a bit more, but it is worth it. Complementary Room Upgrade: The next day, I had extended my booking for several more days, I called reception and spoke to Guest Relations Manager Mr. Shafiq who was also hospitable and friendly, as I was still tired from my flight the night prior, I asked to be given a bit more time to come down at reception and settle the remaining payment, and I was given a couple of hours after 12pm which had given me the opportunity to rest a bit longer in the afternoon. At 1pm I was given a good news to my surprise, I was upgraded to 2 Bedroom Superior Suite from 1 Bedroom Suite I had booked!
Fcp
mai 2023
Loved our two-bedroom suite! The beds were comfy and the housekeeping did such a great job in making sure our rooms are spotless everyday. A special thanks to Mohammed Anwar!
Areege
januar 2024
Very well furnished apartments with all the facilities. Doesnt feel less compared to a hotel and its amenities. The terrace view is amazing. You wouldn't need to visit other touristy towers.
Ali
oktober 2022
The hotel is generally fine. Room is spacious and clean. Pool on 51st flr has great view but the view to Petronas Tower is slightly blocked. Doesn't exceed my expectation but it's pretty good. Waiting time for the lift usually takes a while. There's no face towel or hand towel in the bathrooms. No comb and shaver provided so be sure to bring your own. For 2 bdrm we got 4 bath towel + 2 for swimming. Location wise, it's quite ok. Nearest mall is Quill City Mall, about 8-10mins walk, have to cross main road, walking area not very convenient. Nothing much there but good enuf for some groceries shopping if necessary and quite a few restaurants. Walking distance to Kampung Baru, same direction as walking to Quill City Mall. Also a cafe and small mart to the left of the hotel but a bit pricey. There are 2 MRT lines, very near but walking there is not stroller friendly. We didn't get the breakfast so can't comment. Was hoping to see a kopitiam/coffee shop nearby but none. Complimentary packets nescafe, lipton tea, white and brown sugar, creamer and bottled water. The washing machine comes in handy but a separate tumble dryer would be better. It's a 2in1 washer/dryer and the washing and drying takes a very long time. You need to set your timing properly if you want to use this otherwise, you will have to wait very long. 1/2 full takes about 4-5 hours to wash and dry.
Rahiza
oktober 2024
All good.
Patrick
oktober 2022
Great location Very big apartment with washing machine and detergent supplied Amenities like shampoo etc supplied Deep blue rooftop bar has amazing views - no need to reserve very nice staff
Caoimhe
september 2022
Perfect space for a family specially for lengthy stay About 15mins walk to KLCC and few more mins to Pavillion, bukit bintang, etc Spacious apart, plenty of storage, bathroom space & amenities are super convenient Relatively equipped kitchen, washing machine was a plus Superb view of the KL tower Cleaning staff courteous, made sure we had everything available in the room Easy access to public transport, grab
Jabir
januar 2025
Our room no. was D23-02, 4 persons fit for that room , 2 bed room apartment , but only one bath room shared by 3 person which is not very convenient. Bed is super comfortable. 24 hours check in / check out service is there. There are other services like LUMA in the ground floor for walk in rate without tourism fee MR10 per day. Location , bed , room size, amenities , I love most. We can order grab food and next to Face style building , there are coffee shop, store (price is 10% more expensive than KL CC cold storage store ) You can prepare your breakfast in the apartment easily , there is a toaster , microwave, stove etc.
Phyu
juni 2024
- The lobby is cool and has a wonderful odor. - 7 minute walk to the MRT - Extremely polite and helpful staff - Comfortable bed, spacious room with good view from a wide window - Hotel allowed us to pay upon arrival when we had issues with the card
Thuỳ
mars 2023
Bestill nå