Facade/entrance in THE FACE Suites Hotel

THE FACE Suites Hotel

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Hotel Highlights

Welcome to THE FACE Suites Hotel, a luxurious 5-star hotel located in the vibrant city of Kuala Lumpur, Malaysia. Situated at 1020, Jalan Sultan Ismail, this stylish hotel is just 1.7mi away from the bustling city center. Boasting a total of 1474 reviews, guests rave about the exceptional service and top-notch amenities offered at this upscale accommodation.

Bird's eye view in THE FACE Suites Hotel
Facade/entrance in THE FACE Suites Hotel

Rooms

Show 4 photos

1 Double Bed

1 King Size Bed

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1485 sqft

Superior, Double/King, 2 Bedroom

Kitchen

Microwave

2 Bedroom Superior is 1485 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus tea and coffee making facilities and ironing set.

Show 3 photos

1 King Size Bed

1 Queen Size Bed

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1300 sqft

Premier, King/Queen, 2 Bedroom

Microwave

2 Bedroom Premier is 1302 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus tea and coffee making facilities and safe.

Two-Bedroom Premier in THE FACE Suites Hotel

Show 5 photos

1 Double Bed

1 Queen Size Bed

/

1300 sqft

Premier, 2 Bedroom

Kitchen

Private Bathroom

Kitchenette

Kitchenware

2 Bedroom premier

Discover More

Step into a world of luxury at THE FACE Suites Hotel, where you can enjoy a range of fantastic amenities such as an outdoor swimming pool, a kid's pool, free private parking, and complimentary Wi-Fi. Relax in style in a modern and spacious room equipped with air conditioning, a kitchenette, and free toiletries. With a fitness center, bar, sun deck, and on-site restaurant, this hotel has everything you need for a comfortable and enjoyable stay.

Lobby or reception in THE FACE Suites Hotel
Lobby or reception in THE FACE Suites Hotel

Experience the Best

Whether you're looking to lounge by the pool, explore the nearby city center, or simply unwind in your elegant room, THE FACE Suites Hotel is the perfect choice for your next visit to Kuala Lumpur. Book your stay now and experience the luxury and convenience that this hotel has to offer. Prices start at a minimum rate, providing exceptional value for a 5-star experience.

Photo of the whole room, Bed in THE FACE Suites Hotel
Living room in THE FACE Suites Hotel

Plan Your Stay

Indulge in a culinary journey at THE FACE Suites Hotel' very own Deep Blue Restaurant & Bar. With a charming ambiance that caters to families, couples, and solo travelers alike, this onsite restaurant offers a modern and romantic setting for a delightful dining experience. Enjoy a variety of dishes crafted with care by talented chefs while taking in the beautiful surroundings. Whether you're looking for a relaxing meal with your loved ones or a cozy dinner for two, Deep Blue Restaurant & Bar provides the perfect setting to satisfy your cravings.

Food close-up in THE FACE Suites Hotel
Food close-up in THE FACE Suites Hotel

Amenities

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Bar

Restaurant/places to eat in THE FACE Suites Hotel
Restaurant/places to eat in THE FACE Suites Hotel

Pool

Outdoor, Adults only

All season, Infinity, Rooftop, With view

Restaurant/places to eat in THE FACE Suites Hotel
Restaurant/places to eat in THE FACE Suites Hotel

Restaurant

Deep Blue Restaurant & Bar

Family Friendly, Modern, Romantic

Food close-up in THE FACE Suites Hotel
Restaurant/places to eat in THE FACE Suites Hotel
Facade/entrance in THE FACE Suites Hotel
Welcoming After Midnight Check In: Upon check in, I was greeted with a warm smile from Night Duty Manager, Mr Amirul who had anticipated my arrival and as any other 5 star establishment, he was well prepared. He called me by my name and it felt welcoming, after a long flight from Singapore which was delayed, I felt well taken care of, as he had checked me in on a higher floor as requested days prior, and assigned me to a quiet unit above 30th-50th floor up (C-46). The concierge male staff had my luggages all well placed onto the trolley and we headed to the unit. He was friendly as every The Face Suites personnel and staffs. Picture Perfect: Upon entry into my suite, I was stunned in amazement, the interior and high level of hygiene and cleanliness that was put into focus by the hotel management, was superb. My unit was booked directly with The Face therefore it was exactly as pictured. Flawless cleaning and furniture arrangements, no markings or damages found compared to units booked with a third party as reviewed by other guests. At first I was skeptical but I can confirm to future guests, if you look forward to kind, warm, engaging hospitality by The Face mgmt, if you do value quality and great service, high level of cleanliness, consider booking with the hotel directly like I did. You may have to pay a bit more, but it is worth it. Complementary Room Upgrade: The next day, I had extended my booking for several more days, I called reception and spoke to Guest Relations Manager Mr. Shafiq who was also hospitable and friendly, as I was still tired from my flight the night prior, I asked to be given a bit more time to come down at reception and settle the remaining payment, and I was given a couple of hours after 12pm which had given me the opportunity to rest a bit longer in the afternoon. At 1pm I was given a good news to my surprise, I was upgraded to 2 Bedroom Superior Suite from 1 Bedroom Suite I had booked!

Fcp

The hotel is generally fine. Room is spacious and clean. Pool on 51st flr has great view but the view to Petronas Tower is slightly blocked. Doesn't exceed my expectation but it's pretty good. Waiting time for the lift usually takes a while. There's no face towel or hand towel in the bathrooms. No comb and shaver provided so be sure to bring your own. For 2 bdrm we got 4 bath towel + 2 for swimming. Location wise, it's quite ok. Nearest mall is Quill City Mall, about 8-10mins walk, have to cross main road, walking area not very convenient. Nothing much there but good enuf for some groceries shopping if necessary and quite a few restaurants. Walking distance to Kampung Baru, same direction as walking to Quill City Mall. Also a cafe and small mart to the left of the hotel but a bit pricey. There are 2 MRT lines, very near but walking there is not stroller friendly. We didn't get the breakfast so can't comment. Was hoping to see a kopitiam/coffee shop nearby but none. Complimentary packets nescafe, lipton tea, white and brown sugar, creamer and bottled water. The washing machine comes in handy but a separate tumble dryer would be better. It's a 2in1 washer/dryer and the washing and drying takes a very long time. You need to set your timing properly if you want to use this otherwise, you will have to wait very long. 1/2 full takes about 4-5 hours to wash and dry.

Rahiza

Our room no. was D23-02, 4 persons fit for that room , 2 bed room apartment , but only one bath room shared by 3 person which is not very convenient. Bed is super comfortable. 24 hours check in / check out service is there. There are other services like LUMA in the ground floor for walk in rate without tourism fee MR10 per day. Location , bed , room size, amenities , I love most. We can order grab food and next to Face style building , there are coffee shop, store (price is 10% more expensive than KL CC cold storage store ) You can prepare your breakfast in the apartment easily , there is a toaster , microwave, stove etc.

Phyu

Perfect space for a family specially for lengthy stay About 15mins walk to KLCC and few more mins to Pavillion, bukit bintang, etc Spacious apart, plenty of storage, bathroom space & amenities are super convenient Relatively equipped kitchen, washing machine was a plus Superb view of the KL tower Cleaning staff courteous, made sure we had everything available in the room Easy access to public transport, grab

Jabir

This apartment is absolutely FABOULOUS, ready to be photographed all day long, with a breathtaking view from the 24th floor. The pool is great, and the beds are super comfortable. The staff is cool, even helping out in the middle of the night.

Evgeny

Welcoming After Midnight Check In: Upon check in, I was greeted with a warm smile from Night Duty Manager, Mr Amirul who had anticipated my arrival and as any other 5 star establishment, he was well prepared. He called me by my name and it felt welcoming, after a long flight from Singapore which was delayed, I felt well taken care of, as he had checked me in on a higher floor as requested days prior, and assigned me to a quiet unit above 30th-50th floor up (C-46). The concierge male staff had my luggages all well placed onto the trolley and we headed to the unit. He was friendly as every The Face Suites personnel and staffs. Picture Perfect: Upon entry into my suite, I was stunned in amazement, the interior and high level of hygiene and cleanliness that was put into focus by the hotel management, was superb. My unit was booked directly with The Face therefore it was exactly as pictured. Flawless cleaning and furniture arrangements, no markings or damages found compared to units booked with a third party as reviewed by other guests. At first I was skeptical but I can confirm to future guests, if you look forward to kind, warm, engaging hospitality by The Face mgmt, if you do value quality and great service, high level of cleanliness, consider booking with the hotel directly like I did. You may have to pay a bit more, but it is worth it. Complementary Room Upgrade: The next day, I had extended my booking for several more days, I called reception and spoke to Guest Relations Manager Mr. Shafiq who was also hospitable and friendly, as I was still tired from my flight the night prior, I asked to be given a bit more time to come down at reception and settle the remaining payment, and I was given a couple of hours after 12pm which had given me the opportunity to rest a bit longer in the afternoon. At 1pm I was given a good news to my surprise, I was upgraded to 2 Bedroom Superior Suite from 1 Bedroom Suite I had booked!

Fcp

The hotel is generally fine. Room is spacious and clean. Pool on 51st flr has great view but the view to Petronas Tower is slightly blocked. Doesn't exceed my expectation but it's pretty good. Waiting time for the lift usually takes a while. There's no face towel or hand towel in the bathrooms. No comb and shaver provided so be sure to bring your own. For 2 bdrm we got 4 bath towel + 2 for swimming. Location wise, it's quite ok. Nearest mall is Quill City Mall, about 8-10mins walk, have to cross main road, walking area not very convenient. Nothing much there but good enuf for some groceries shopping if necessary and quite a few restaurants. Walking distance to Kampung Baru, same direction as walking to Quill City Mall. Also a cafe and small mart to the left of the hotel but a bit pricey. There are 2 MRT lines, very near but walking there is not stroller friendly. We didn't get the breakfast so can't comment. Was hoping to see a kopitiam/coffee shop nearby but none. Complimentary packets nescafe, lipton tea, white and brown sugar, creamer and bottled water. The washing machine comes in handy but a separate tumble dryer would be better. It's a 2in1 washer/dryer and the washing and drying takes a very long time. You need to set your timing properly if you want to use this otherwise, you will have to wait very long. 1/2 full takes about 4-5 hours to wash and dry.

Rahiza

Our room no. was D23-02, 4 persons fit for that room , 2 bed room apartment , but only one bath room shared by 3 person which is not very convenient. Bed is super comfortable. 24 hours check in / check out service is there. There are other services like LUMA in the ground floor for walk in rate without tourism fee MR10 per day. Location , bed , room size, amenities , I love most. We can order grab food and next to Face style building , there are coffee shop, store (price is 10% more expensive than KL CC cold storage store ) You can prepare your breakfast in the apartment easily , there is a toaster , microwave, stove etc.

Phyu

Perfect space for a family specially for lengthy stay About 15mins walk to KLCC and few more mins to Pavillion, bukit bintang, etc Spacious apart, plenty of storage, bathroom space & amenities are super convenient Relatively equipped kitchen, washing machine was a plus Superb view of the KL tower Cleaning staff courteous, made sure we had everything available in the room Easy access to public transport, grab

Jabir

This apartment is absolutely FABOULOUS, ready to be photographed all day long, with a breathtaking view from the 24th floor. The pool is great, and the beds are super comfortable. The staff is cool, even helping out in the middle of the night.

Evgeny

Welcoming After Midnight Check In: Upon check in, I was greeted with a warm smile from Night Duty Manager, Mr Amirul who had anticipated my arrival and as any other 5 star establishment, he was well prepared. He called me by my name and it felt welcoming, after a long flight from Singapore which was delayed, I felt well taken care of, as he had checked me in on a higher floor as requested days prior, and assigned me to a quiet unit above 30th-50th floor up (C-46). The concierge male staff had my luggages all well placed onto the trolley and we headed to the unit. He was friendly as every The Face Suites personnel and staffs. Picture Perfect: Upon entry into my suite, I was stunned in amazement, the interior and high level of hygiene and cleanliness that was put into focus by the hotel management, was superb. My unit was booked directly with The Face therefore it was exactly as pictured. Flawless cleaning and furniture arrangements, no markings or damages found compared to units booked with a third party as reviewed by other guests. At first I was skeptical but I can confirm to future guests, if you look forward to kind, warm, engaging hospitality by The Face mgmt, if you do value quality and great service, high level of cleanliness, consider booking with the hotel directly like I did. You may have to pay a bit more, but it is worth it. Complementary Room Upgrade: The next day, I had extended my booking for several more days, I called reception and spoke to Guest Relations Manager Mr. Shafiq who was also hospitable and friendly, as I was still tired from my flight the night prior, I asked to be given a bit more time to come down at reception and settle the remaining payment, and I was given a couple of hours after 12pm which had given me the opportunity to rest a bit longer in the afternoon. At 1pm I was given a good news to my surprise, I was upgraded to 2 Bedroom Superior Suite from 1 Bedroom Suite I had booked!

Fcp

The hotel is generally fine. Room is spacious and clean. Pool on 51st flr has great view but the view to Petronas Tower is slightly blocked. Doesn't exceed my expectation but it's pretty good. Waiting time for the lift usually takes a while. There's no face towel or hand towel in the bathrooms. No comb and shaver provided so be sure to bring your own. For 2 bdrm we got 4 bath towel + 2 for swimming. Location wise, it's quite ok. Nearest mall is Quill City Mall, about 8-10mins walk, have to cross main road, walking area not very convenient. Nothing much there but good enuf for some groceries shopping if necessary and quite a few restaurants. Walking distance to Kampung Baru, same direction as walking to Quill City Mall. Also a cafe and small mart to the left of the hotel but a bit pricey. There are 2 MRT lines, very near but walking there is not stroller friendly. We didn't get the breakfast so can't comment. Was hoping to see a kopitiam/coffee shop nearby but none. Complimentary packets nescafe, lipton tea, white and brown sugar, creamer and bottled water. The washing machine comes in handy but a separate tumble dryer would be better. It's a 2in1 washer/dryer and the washing and drying takes a very long time. You need to set your timing properly if you want to use this otherwise, you will have to wait very long. 1/2 full takes about 4-5 hours to wash and dry.

Rahiza

Our room no. was D23-02, 4 persons fit for that room , 2 bed room apartment , but only one bath room shared by 3 person which is not very convenient. Bed is super comfortable. 24 hours check in / check out service is there. There are other services like LUMA in the ground floor for walk in rate without tourism fee MR10 per day. Location , bed , room size, amenities , I love most. We can order grab food and next to Face style building , there are coffee shop, store (price is 10% more expensive than KL CC cold storage store ) You can prepare your breakfast in the apartment easily , there is a toaster , microwave, stove etc.

Phyu

Perfect space for a family specially for lengthy stay About 15mins walk to KLCC and few more mins to Pavillion, bukit bintang, etc Spacious apart, plenty of storage, bathroom space & amenities are super convenient Relatively equipped kitchen, washing machine was a plus Superb view of the KL tower Cleaning staff courteous, made sure we had everything available in the room Easy access to public transport, grab

Jabir

This apartment is absolutely FABOULOUS, ready to be photographed all day long, with a breathtaking view from the 24th floor. The pool is great, and the beds are super comfortable. The staff is cool, even helping out in the middle of the night.

Evgeny

Location

1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Reservations:

+1 (888) 385-8465

or
THE FACE Suites Hotel

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